November 7, 2006

Dear Mark (Owner)

On Sept. 2nd, 2006 one of the nicest women (name unknown) saved my life.  I don't remember much except how nice & calm she was.  Shortly after talking with her I apparently was in & out.  The doctors said my carbon monoxide levels were so elevated that they didn't think I would make it.  Without her I wouldn't have!  I'm sure you've heard commercials where people say - "That's the smartest decision I ever made".  Well in this case it's true.  Thanks is not enough Mark, but please let them / her know how grateful I am.  You all have a very important job - Thanks for being there when we need you. 

Sincerely, F.F.

November 5, 2006

We just started your service for my mother-in-law, D.W. this week.  Tonight she fell and had she not had your service she may have been on the floor all night.  My wife got your call and I went down to help her.  Thankfully she was not hurt very bad.  She couldn't get up by herself.  Thanks to your service things turned out for the best.  I would like to thank you and would recommend your Vital-Link Service to any elderly person living alone. 

Thanks again, C.S.

February 28, 2005

Dear Vital-Link,

...Every time I called prior to ordering, when I did order and then again yesterday, you have been most helpful and pleasant.  We appreciate doing business with a company like yours.  Please note when we need your type of service for another loved one, we will call Vital-Link.  Your company will also be the company we refer our friends and relatives to.

Sincerely, S.M.

August 15, 2004

Dear Mr. Fives,

Thank you for writing to follow up. I spoke with Mark on Friday and provided him with all of the information. I look forward to working with you and I appreciate your assistance and care for my mother. I am her only child and her only family member on the West Coast (along with my husband, of course), so I am very protective of her & want her to be safe. This system will make me feel more comfortable in allowing her to live alone (which she hasn't done since 1961).

Sincerely, F.J.

August 14, 2004

Dear Mr. Weizer,

I am enclosing the Vital-Link Equipment that was issued to us for my Mother, J.W. As I mentioned to you on the phone, she is currently hospitalized and we feel it is unlikely that we will need this equipment any time soon. I would like to say that we were impressed with this service. On three occasions your company called to alert us of situations where my Mother needed assistance. The people who called were courteous and helpful in every way. We thank you for giving us this piece of mind. Should we need it again, in the future, we will definately order it again.

Thank you again,

Sincerely, E.W.

August 11, 2004

Thank you once again. The changes are correct. Your customer service is a four star rating! I will contact Linda this evening and have her run the test per your instructions and will have her contact you all if she has questions. Thank you again and have a wonderful evening.

K.M.

May 18, 2004

Thanks again and God bless you for your kindness with my patient! My employer is Health Quality Partners and we are currently piloting a Medicare study to see if a nurse care manager can make a difference in monitoring patients over 65 with chronic conditions. Needless to say there is an opportunity for many referrals in the future. There will be about 650 intervention pts. By the time we are finished enrolling ....Have a great day! PS-I called my pt. And she is thrilled!!!

 

L.H., R.N. B.S.N.
Nurse Care Manager
Health Quality Partners

September 14, 2002

Mark,

My family and I felt very secure with the monitor. We all felt Anthony was safe and he was. Thank you again for your compassion and understanding. We all appreciated it.

A.P.and family of Anthony

 

Dear Mark,

Thank you so much for your kindness and generosity in allowing my cousin, B.C., to enjoy the comfort and security he felt having the Vital-Link in his home until his passing away.

With much gratitude, Anne

 

January 30, 2001

Hi Mark,

I appreciate your courtesy and professionalism- the system was exceptionally helpful and provided peace of mind for Laura and her family and friends. Thank you.

Sincerely, Barbara

October 10, 2000

If all your representatives are as nice to deal with as I have found Mark Weizer to be, then you should go a long way in the world. More companies should take a lesson from you in training and picking personnel.

Sincerely, Mrs. G.

April 21, 1998

Vital-Link once saved the life of my mother, A.W. ...we do appreciate it, and you.

V.A.

August 19, 1986

I feel that, rather than having a step backwards, I have taken a step forward, a positive step towards retaining control of my own life, a step towards independence.  You anticipated my questions, and left me with a feeling that everything, as far as Vital-Link is concerned, is under control.

M.R.